Miscellaneous 40

Web Service vs. API

Shawn Beasley07.05.2019 | 6 | Miscellaneous

OTRS, as a glue-ware, offers you the flexibility to maintain service-relevant information anywhere. Retrieval of the information, and providing service request-related data to third parties, is simple. A web service, known as the Generic Interface, has been the answer to…

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Thanks to all of you!

Robert Ullrich09.02.2018 | 0 | Miscellaneous

Today we would like to express a big thank you to our customers. Thank you for submitting feature ideas to IdeaScale, by oneself or through our consultants, to make #OTRS even better. 4 of the 5 top ideas have already…

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