New OTRS Business Solution™ 6 Feature: versioned system configuration settings

Robert Ullrich05. Dec 2017 | DevelopmentMiscellaneous

Some time ago I wrote a blog article about the “new system configuration” in OTRS 6. With the OTRS Business Solution6, we’ll release an improvement for our customers. This improvement will introduce a versioning system for the new system configuration, which will give you the possibility to restore previous versions.

Just see how it will look like.

Versioned system configuration

Additionally, you will get more detailed information on a specific version by clicking “View Details”. Here, for example, the change history of the admin email settings gives an overview of all previous changes. Other settings will include other detailed information on each version.

Setting History

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