Inform Rocket.Chat users about ticket events
Robert Ullrich09.05.2018 | 4 | Best PracticesConsultingCyber SecurityMiscellaneousUse cases
Many of my customers are using Rocket.Chat for their internal team chats. Last week I had a customer, who asked me if it's possible to get a notification in their Rocket.Chat if there's a new ticket in OTRS. I call…
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