Dashboard IFrame Plugin

Jens Bothe25. Jul 2010 | Best PracticesDevelopmentModifications & Packages


The practical examples presented in our technical blog (blog.otrs.com) and now in the expert category in our FAQ blog section serve as a source of ideas and documentation to show what is theoretically possible with OTRS in concrete scenarios or sometimes even for more exotic configurations. All configurations presented here were developed under laboratory conditions as a proof of concept. 

We can only guarantee testing and implementation of these concepts to be error-free and productive if implemented in a workshop with one of our OTRS consultants. Without this, the responsibility lies with the customer himself. Please note that configurations from older OTRS versions may not work in the newer ones.

The OTRS Dashboard can show external pictures already. The backport of the Dashboard IFrame Plugin from the upcoming version 3.0 could be used to display a complete webpage or other content like a flashplayer.

So you could use it to display the menue from you favorite restaurant, an external admin tool or external reports.

Nützlich z.B. um externe Admintools, Reports, Speisekarte der Kantine oder alles andere was einem in den Sinn kommt einzubinden…

You’ll find the backport for the 2.4 here: DashboardIFrame-0.0.1.opm