OTRS 6 Feature: Error Handling Module for GenericInterface
Robert Ullrich02. Oct 2017 | DevelopmentMiscellaneous
Another nice improvement for our GenericInterface in OTRS 6 is the introduction of the error handling module for the GenericInterface. This new module allows you to specify what should happen if a web service request to another system fails.
As you can see, the configuration will be quite easy:
In the requester configuration, you’ll find a new option “Add error handling module”. If you now select (one of) the available option(s), you’ll be redirected to the error handling module configuration.
Did you know? Contributing to OTRS has never been that easy. Just head over to otrs.github.io to find all you need to get started. We’re looking forward to receiving your great ideas!